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Choosing the right elevator service provider is essential to ensuring the safety, reliability, and efficiency of your building’s elevators. Otis Elevator Company has been a brand standard in elevator solutions for over 160 years and has served Bermuda since 1920. We provide quality products, comprehensive support and excellent service making us the Island’s premier elevator supply company.

WHY CHOOSE US?

we offer you peace of mind...

RELIABILITY & SAFETY ASSURANCE

Our experts identify and address potential safety issues, reducing the risk of accidents and ensuring compliance with safety regulations. Reliable elevators are essential for tenant satisfaction in residential and commercial buildings. Downtime or frequent issues can be a significant inconvenience for tenants, which may lead to complaints or dissatisfaction.

COST SAVINGS & LIFESPAN

Regular maintenance and servicing by professionals help prevent unexpected breakdowns and keep elevators in good working condition. Preventive maintenance can extend the lifespan of elevators and reduce the need for expensive repairs. Timely servicing also helps identify and address issues before they become major problems, saving on repair costs in the long run.

CONVENIENCE & SUPPORT

Our professional expertise, 24/7 support, and personalized service ensure that your elevators are well taken care of, giving you one less item to worry about. This means you will have well-maintained elevators that contribute to the overall function of a building, making it accessible, convenient, and attractive to everyone, while also enhancing the value of your property.

Would you like to discuss your service needs?

OUR SERVICES

how can we help you?

Let us ensure the smooth and safe operation of elevators in your facility.

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DESIGN & CONSULTATION

We often work closely with architects and building owners during the design phase of a construction project to provide consultation on elevator placement, capacity, and design to ensure the elevator system meets the building’s needs and adheres to safety regulation.

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INSTALLATION

We design, install, and commission new elevator systems. This involves everything from selecting the appropriate elevator type (e.g., hydraulic, traction, or machine-room-less) to customizing the interior finishes to match the building’s aesthetics.

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MODERNIZATION

Elevator technology evolves over time, and older elevators may become outdated or less energy-efficient. Elevator companies offer modernization services, which can include upgrading elevator controls, replacing motors, improving safety features, and updating the aesthetics to meet current standards.

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MAINTENANCE & REPAIRS

Regular maintenance is essential for keeping elevators in good working condition. Elevator companies offer maintenance contracts that include routine inspections, lubrication, adjustments, and the replacement of wornout parts. They also provide emergency repair services to fix elevator breakdowns quickly.

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ENERGY EFFICIENCY SOLUTIONS

Energy-efficient elevators are not only environmentally responsible but also cost-effective in the long run. You benefit from reduced energy consumption, lower operational costs, and often increased property value. Additionally, these services contribute to sustainability and align with green building and energy efficiency initiatives.

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24 HOUR CALL BACK SUPPORT

As a part of our general maintenance package, we also offer 24/7 emergency response services to address unexpected breakdowns, entrapments, or other urgent issues. This ensures that help is available at any time, even outside of regular business hours.

Looking to install or modernize an elevator?

OUR EXPERTISE

At Otis Bermuda we ensure the safe and efficient operation of elevators of all types and sizes in residential, commercial, industrial, and institutional facilities and more:

PASSENGERS ELEVATORS
(COMMERCIAL & RESIDENTIAL)

These elevators are designed to transport people and are commonly found in residential and commercial buildings. They come in various sizes and capacities to accommodate different numbers of passengers.

ESCALATORS

While not technically elevators, escalators are vertical transportation devices commonly found in shopping malls, airports, and train stations. They consist of moving stairs that transport people between different levels.

SERVICE ELEVATORS

Service elevators are used for the transportation of service personnel, such as maintenance workers or housekeeping staff, as well as their equipment and supplies. They are typically separate from passenger elevators to ensure efficient building operations.

DUMB WAITERS

Dumbwaiters are small elevators used to transport items such as food, documents, or laundry between different floors. They are commonly found in hotels, restaurants, and residential buildings.

FREIGHT ELEVATORS

Freight elevators are specifically designed to transport heavy goods. They have higher weight capacities and larger dimensions compared to passenger elevators.

CHAIR LIFTS

An elevator chair lift, also known as a stairlift or stair chair lift, is a motorized device designed to transport individuals up and down a staircase. It consists of a chair or a platform that moves along a rail attached to the staircase.

Contact Us

Your satisfaction is our ultimate goal. Whether you have questions, feedback, or inquiries, we’re just a message away. Feel free to get in touch with us using the contact details below:

Steven Douglas
GENERAL MANAGER,
Otis Elevator Bermuda

Steven possesses over 15 years of Technical Elevator and project management experience with extensive qualifications specifically as a certified elevator inspector, certified facility manager (BOMI International), certified general management (AMA) OSHA 10 safety training courses and fundamentals of infection control. Steven leads a team of technical elevator mechanics at Otis Bermuda to ensure development and modernization of elevators on time and within budget.